Shipping Policy – NovaMart
Order Processing
Orders are processed within 1-3 business days after payment confirmation.
Delivery Times
- 🇨🇦 Canada: 10-25 business days
- 🇺🇸 United States: 10-25 business days
- 🌍 Other countries: 15-35 business days
Delivery times may be affected by customs clearance or holidays.
Shipping Costs
Shipping costs vary based on the product type, weight, dimensions, and destination:
- Free shipping on lightweight and small items to selected regions
-
Paid shipping is calculated automatically at checkout based on:
- Product weight and dimensions
- Destination country and region
- Product type (electronics, home tools, accessories, etc.)
The exact shipping cost will be displayed before completing your order.
Order Tracking
You will receive a tracking number by email within 3-7 days after your order has been shipped.
Customs & Duties
Some orders may be subject to customs fees depending on the destination country. These fees are the responsibility of the customer.
Late Orders
If your order has not arrived within 35 business days, please contact us at: support@novamart.ca